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Brandon Simpson – Page 2 – Mr. PC Fixer

Remote Computer Repair, the Benefits and Why You Should Try It.

  Now this is nothing new in the computer repair world by any means. The first remote computer repair was usually very limited with having to setup RDP on remote computers or just basic FTP functions. There were other options but nothing was made for an end user.  This involved either another tech on the other computer to setup or someone knowledgeable enough to not muck it up. Now in 2012 we have many options for remote repair applications. They are truly a techs best friend and a customer’s soon to be main go to source for quick affordable computer repair. We use programs like Teamviewer; this application is built for techs and easy to learn for beginner users.  My main talking points are all pretty much bulletproof reasons you should give this kind of service a try. Security: I know there is a certain amount of trust you need to have to allow a stranger into your home to fix a problem. The same holds true to allowing someone to gain full control over your computer. I think it goes without saying if my computer can connect to the internet I find it would be safer and quicker to get instant help. Rather than to setup an appointment than allow someone into my home. Now since my business does both on site and remote repair I can argue both sides. Vetting a repair company is crucial to a good decision and can be simplified by checking out a highly recommended company, that has roots all over the web and a strong local customer base. By checking those few...

Tech For Daily Use Is Changing Are You Ready For It?

When I started doing computer repair back in 1996 laptops were bulky machines that were overpriced, and you needed a nuclear power plant to run them more than a few hours. Today the trend is changing and not slowly either, it’s on the fast track to portability-ville! If you have not figured out what this blog is about yet I’m talking about tablets. By now you have seen them in professionals hands from you doctors offices to your kids hands. Tablets are becoming cheaper and more affordable than their predecessor, the laptop. As tech moves forward and starts shrinking in size and portability the important thing to remember is what benefits do you get out of using a tablet versus a laptop? I have a top 3 checklist I like to ask my customers to see what their needs are, and what budget they have in mind to get them where they need to be.   1. What do you use your current laptop/mobile device for?   Most of the time I get the usual response web surfing/email/watching videos/video chatting/ pictures, well you get the point. But sometimes I do get a customer who needs something that a tablet is not going to be able to handle well or at all. But they are still stuck on getting a tablet for the coolness factor. I would direct them into a laptop with a touch screen that folds into itself: the best of both worlds but and expensive option. 2. Do you need a lot of storage in your new devices?   This confuses some people because they just don’t...