April 25, 2014
Friendly, polite and didn’t speak to me like a child. It was a simple job and they made me feel confident in what I was doing afterwards.
March 1, 2014
Mr. PC Fixer is an appropriate name for Mr. Brent Simpson. My computer was freezing up every time I turned it on. It was very frustrating to say the least. A quick call to Brent and within 24 hours my computer was picked up, repaired and returned to me. I might add running better than it had in years. Without his assistance my vacation would have been computer-less. Don’t hesitate to call him.
February 13, 2014
Brent was a lifesaver for us. My elderly mother-in-law lives in North Ft. Myers, FL and was having computer problems. She is not computer-savvy and can get very frustrated at times. Despite living in Texas, I try to help her at times with issues by logging into her computer remotely. This time however we were getting a login error that prevented me from even logging in to look. I found Mr. PC Fixer through Yelp, liked the previous reviews, and gave Brent a call. I’m so glad I did.
He was very personable, timely and professional. The same day I called, he made an appointment and visited my mother-in-law in her home. He diagnosed the problem quickly (a failing hard drive) and offered a solution, keeping me informed long-distance the whole time. He not only provided the technical support we needed and resolved the issue quickly, he was also extremely personable and made my mother-in-law feel very comfortable. She called him “a real sweetheart,” plus I scored points with my mother-in-law (and wife) for “taking care of this” when all I did was call Brent. He clearly understands that computer issues are not just about technical problems, but about the people that use them as well. Customer service is not dead. I highly recommend Mr. PC Fixer.
January 16, 2014
Brent removed numerous malware, virus etc. from my computer. Had me back up and running in less than 24 hours. Computer runs great. Professional, high quality service with great customer service. Thanks, Brent. We will use you for all our PC issues – from now on.
January 1, 2014
I had dual problems: a major hard drive problem on one computer and virus issues with my wife’s machine. Brent was exceptional. He was here the day after my call and in 24 hours had all the issues resolved. He is very knowledgable, thorough and explains issues in easy to understand terms. He outlined possible problems at the outset as well as potential costs. I thought his pricing was very fair for the work done. In short, I put him on my speed dial in case of future computer problems.
December 19, 2013
Brent did a great job of letting me know what he was going to do and what the cost would be. He recovered all of the data in 1 day and was true to his word on the cost. I would highly recommend him.
October 13, 2012
I do not write reviews on many services so consider this an oddity. My laptop just stopped working so I called Mr. PC Fixer this saturday and asked for their “free” advice. Not only did they spend the time with me to answer my questions they actually recommended something I had not thought of. My laptop battery was bad come to find out. So I went to batteries plus who had my model in stock and replaced it. I got home put it in and my laptop and it worked again! Granted I did not spend anything to repair this other than the battery. But I told whomever I spoke with I would be writing this review. It is very nice and rare to have a business who is not out to suck you dry and then tell you its a simple fix. Thanks again from Bill and Sherrie from Fort Myers, we will be sure to call only you if we need anything at all.Bill & Sherrie
September 6, 2013
He did a FANTASTIC job recovering all but 1 of over 1000 photos on my damaged card!! I’m happier than a pig in mud!! I would highly recommend Mr. PC Fixer. His price was reasonable also.
I just finished my appointment today with Brent. I must say I am very impressed with how patient he was with me. I was having problems with my small business internet and my employees were tearing their hair out because of network problems. I must have asked Brent about 50 questions before i decided to hire him to come out and take a look. I could not be happier with the outcome, he was honest and forthcoming about the serious problems we had with some out of date equipment.
Instead of scheduling another appointment to come back with new equipment he made a call picked up the new router and switch and had us back up and running perfectly in a few hours! We are completely satisfied with the professional attitude and attention he has given my business. He will be highly recommended to ANY and ALL future business partners. Thank you Brent its nice to know you are out there and willing to go the extra mile for us.
February 13, 2013
I just moved here from Tampa and in the move something broke in my computer. I needed it for work this last Monday so I found Mr. PC Fixer here. I called them and setup an appointment that same day. He came over, very polite man and knew within 15 minutes what had broken! He replaced the broken hard drive and had it back in my hands with all of my saved work! This company really knows how to treat its customers I am THOROUGHLY impressed. I would recommend Mr. PC Fixer to all my friends, colleagues and anyone who needs fantastic customer care.Jessica S.
September 7, 2012
I had been having trouble with my emails and jumping messages. Mr. PC Fixer found I had been undermined by viruses. He took several hours by remote to clean up my systems. I sure appreciated the time and speed with which he accomplished it. So good to have my systems working effectively again. I can trust him to be “at my service” promptly!
September 9, 2012
Brent saved my Butt this weekend! I clicked on an email and my computer went crazy. He fixed the issue in under an hour after I called. I was extremely impressed with how fast he got it fixed and he did it through the internet. So cool to watch how this worked, I had to write a thank you here.